> In extreme cases, they'll duplicate your hardware and software setup at their expense and run in parallel until they can duplicate and solve the problem. I k

> In extreme cases, they'll duplicate your hardware and software setup at their expense and run in parallel until they can duplicate and solve the problem. I knew there must have been a good reason they overcharged everyone for everything... In all seriousness, I imagine this is the type of thing you can do when you have (or traditionally had) close to a captive market for specific things (government contracts) that allows for massive profits. It's easy to throw a few tens of thousands of dollars at black swan support events so you can point to those as examples of what you're paying for when people point out that you've been repeatedly found to violate contracts and fraudulently misrepresent yourself.[1] 1: https://www.mercurynews.com/2010/07/30/whistleblower-details-alleged-oracle-contract-violations/ https://www.mercurynews.com/2010/07/30/whistleblower-details...