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Google’s Cloud weakspot is Sales and Support - the handholding to get clients over the finish line. The new hire should be able to layer this on to Google’s exi
by mathattack 8y ago
Google’s Cloud weakspot is Sales and Support - the handholding to get clients over the finish line. The new hire should be able to layer this on to Google’s existing technical strength.
- dajonker 8y agoIn my experience Google has awesome sales people, but the ones I've spoken to have an engineering background. Convincing other engineers that GCP is technically superior isn't that hard, but (unfortunately) engineers aren't usually the decision makers.
- mathattack 8y agoExactly
- pas 8y agoNot just support. Error handling. People expect Google to work, as Google trained people to expect its things to just work. Like Google.com, Gmail, Android. And GCP is complex, it will break down. And then people just get frustrated. Yes, it works from the CLI, but fuck that. I know AWS is slow and expensive, but at least it does the basics. GCP was unable to launch VMs - for fuck's sake - on the UI just a few days ago with mysterious resource not available errors. (Anecdotal first hand experience, I've spent at least 1-1 hour trying to get an instance in a EU zone, to no avail. Even waited half a day between.)