>> Apparently, after my story came out, crowds of people started coming in the restaurant, people in from out of town, or from the suburbs, basically just non-r

>> Apparently, after my story came out, crowds of people started coming in the restaurant, people in from out of town, or from the suburbs, basically just non-regulars. And as the lines started to build up, his employees -- who were mainly family members -- got stressed out, and the stress would cause them to not be as friendly as they should be, or to shout out crazy long wait times for burgers in an attempt to maybe convince people to leave, and as this started happening, things fell by the wayside. Dishes weren’t cleared quickly, and these new people weren’t having the proper Stanich’s experience, and Steve would spend his entire day going around apologizing and trying to fix things. They might pay him lip service to his face, but they were never coming back so they had no problem going on Yelp or Facebook and denouncing the restaurant and saying that the burgers were bad. Poor management is what caused the shutdown. Stanich knew about the problems and didn't fix them. Instead he went around apologizing about the problems that he shoulds have fixed in the first place.