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Oracle culture is bad: https://youtu.be/-zRN7XLCRhc?t=2500 https://youtu.be/-zRN7XLCRhc?t=2500 Oracle money making abilities good

by Zhenya 8y ago

tmikaeld 8y ago
I don't know if it's a myth but, I've always heard consultants say that Oracle is run like a bank by bankers, even by Oracle consultants. A lot of lock-ins, contracts and security... for Oracle.
Twirrim 8y ago
Oracle Cloud Infrastructure is a totally different approach, for what it's worth. Feels no different from working at AWS etc. (other than OCI gives a damn about operational burden and paying down technical debt, rather than letting the fires keep on burning as long as the features are being pushed out) TK is very much old school Oracle though. Doesn't feel like a good cultural fit with Google.
- posixplz 8y ago
  I agree completely, having worked at a few Seattle based cloud providers. Perhaps TK’s personality did not fit with the new direction of Oracle, centered around OCI and its ethos. Disclosure: I work at OCI.
andrewbinstock 8y ago
Oracle and TK understand one thing that GCP does not: the importance of great support. Oracle charges a ton for top-tier support, but if you have a problem they can't solve remotely, they'll send a team of engineers to your site and work night and day until it's fixed. In extreme cases, they'll duplicate your hardware and software setup at their expense and run in parallel until they can duplicate and solve the problem. That is serious enterprise commitment. Google has no cloud counterpart to that level of service. If TK brings an equivalent orientation that makes customers believe that GCP will do whatever is necessary to resolve a problem, he'll have contributed significantly to its success, IMHO.
- kbenson 8y ago
  > In extreme cases, they'll duplicate your hardware and software setup at their expense and run in parallel until they can duplicate and solve the problem. I knew there must have been a good reason they overcharged everyone for everything... In all seriousness, I imagine this is the type of thing you can do when you have (or traditionally had) close to a captive market for specific things (government contracts) that allows for massive profits. It's easy to throw a few tens of thousands of dollars at black swan support events so you can point to those as examples of what you're paying for when people point out that you've been repeatedly found to violate contracts and fraudulently misrepresent yourself.[1] 1: https://www.mercurynews.com/2010/07/30/whistleblower-details-alleged-oracle-contract-violations/ https://www.mercurynews.com/2010/07/30/whistleblower-details...
- fixermark 8y ago
  Google trying to grow a cloud counterpart for that level of customer service will be interesting to watch. If one tried to parachute a gaggle of Googlers into a company's site to make their systems work with Google Cloud, I imagine the end result would be the company's existing infrastructure being entirely rewritten from scratch before any changes were made to the Cloud infrastructure.
cbm-vic-20 8y ago
Nobody hates Oracle more than Bryan Cantrill.

Oracle culture is bad: https://youtu.be/-zRN7XLCRhc?t=2500 https://youtu.be/-zRN7XLCRhc?t=2500 Oracle money making abilities good

by Zhenya 8y ago

Oracle culture is bad: https://youtu.be/-zRN7XLCRhc?t=2500 https://youtu.be/-zRN7XLCRhc?t=2500 Oracle money making abilities good

tmikaeld 8y ago

I don't know if it's a myth but, I've always heard consultants say that Oracle is run like a bank by bankers, even by Oracle consultants. A lot of lock-ins, contracts and security... for Oracle.

Twirrim 8y ago

Oracle Cloud Infrastructure is a totally different approach, for what it's worth. Feels no different from working at AWS etc. (other than OCI gives a damn about operational burden and paying down technical debt, rather than letting the fires keep on burning as long as the features are being pushed out) TK is very much old school Oracle though. Doesn't feel like a good cultural fit with Google.

posixplz 8y ago
I agree completely, having worked at a few Seattle based cloud providers. Perhaps TK’s personality did not fit with the new direction of Oracle, centered around OCI and its ethos. Disclosure: I work at OCI.

andrewbinstock 8y ago

Oracle and TK understand one thing that GCP does not: the importance of great support. Oracle charges a ton for top-tier support, but if you have a problem they can't solve remotely, they'll send a team of engineers to your site and work night and day until it's fixed. In extreme cases, they'll duplicate your hardware and software setup at their expense and run in parallel until they can duplicate and solve the problem. That is serious enterprise commitment. Google has no cloud counterpart to that level of service. If TK brings an equivalent orientation that makes customers believe that GCP will do whatever is necessary to resolve a problem, he'll have contributed significantly to its success, IMHO.

kbenson 8y ago
> In extreme cases, they'll duplicate your hardware and software setup at their expense and run in parallel until they can duplicate and solve the problem. I knew there must have been a good reason they overcharged everyone for everything... In all seriousness, I imagine this is the type of thing you can do when you have (or traditionally had) close to a captive market for specific things (government contracts) that allows for massive profits. It's easy to throw a few tens of thousands of dollars at black swan support events so you can point to those as examples of what you're paying for when people point out that you've been repeatedly found to violate contracts and fraudulently misrepresent yourself.[1] 1: https://www.mercurynews.com/2010/07/30/whistleblower-details-alleged-oracle-contract-violations/ https://www.mercurynews.com/2010/07/30/whistleblower-details...
fixermark 8y ago
Google trying to grow a cloud counterpart for that level of customer service will be interesting to watch. If one tried to parachute a gaggle of Googlers into a company's site to make their systems work with Google Cloud, I imagine the end result would be the company's existing infrastructure being entirely rewritten from scratch before any changes were made to the Cloud infrastructure.

cbm-vic-20 8y ago

Nobody hates Oracle more than Bryan Cantrill.