Sorry, cannot describe infrastructure (not a throwaway account). Prod and Test are out of sync in terms of mission critical software, Test is not powerful enou

Sorry, cannot describe infrastructure (not a throwaway account). Prod and Test are out of sync in terms of mission critical software, Test is not powerful enough to handle Prod's tasks, and there is no formal procedure to use Test for testing. So Test is never actually used. When a bug is found in Prod, it's fixed on Prod, while it's live. By fix, of course I mean an iteration on and combinations of: qc: we found bug dev: it's not a bug qc: it is a bug: [insert evidence] dev: it's fixed now qc: no it's not dev: how about now? qc: no dev: and now? qc: yes but now this other thing is broken dev: here's another attempt, please check again qc: Prod is down dev: try it now qc: it's still broken, along with the other broken part, and now these three other parts are broken too ceo: it's fine, close this ticket