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Who expects a fitness tracker to share information to 3rd parties at all? I bet if you asked any of fitbit's customers if they expected fitbit to share their in
by craftyguy 8y ago
Who expects a fitness tracker to share information to 3rd parties at all? I bet if you asked any of fitbit's customers if they expected fitbit to share their information with <insert random 'data processing' company here>, they would not have expected that.
- brlewis 8y agoWho? Anyone who knows that companies contract work out. At very few companies is every single function performed by employees.
- cyphar 8y agoI don't see what employing contractors has to do with sharing user data with third-parties.
- brlewis 8y agoA contractor is a third party.
- cyphar 8y agoBut a contractor working on your codebase (which is what I believe you were implying) isn't the same as providing user data to a third party (for processing or for advertising and so on). Providing data to third parties for processing is clearly different (and as an ex-user of one of Fitbit's products I definitely wouldn't have expected that this is the case -- Fitbit's fitness tracking is so core to the company that I wouldn't expect the processing of said data to be outsourced.) Yeah, it's in your privacy policy but that's just a cop-out (by that metric, no product can unexpectedly send data to third-parties).
- brlewis 8y agoI was talking about customer service and the other examples listed in the policy.
- brlewis 8y agoI think you're making assumptions about the kind of information that's shared. The kind of example to think of is when you buy from Fitbit and your information gets sent to a payment processor. Here's the whole paragraph: We transfer information to our corporate affiliates, service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide us with services globally, including for customer support, information technology, payments, sales, marketing, data analysis, research, and surveys.