As someone who used to live in Pittsburgh - fuck UPMC. They may do some excellent research and have great doctors, but their business practices are akin to Com

As someone who used to live in Pittsburgh - fuck UPMC. They may do some excellent research and have great doctors, but their business practices are akin to Comcast. So many hidden fees (some of which I suspect would be overturned if taken to court, but that would require a class action lawsuit or someone willing to spend 1000x on lawyers than paying the fees) and just terrible practices as you mentioned. They buy up real estate in bulk and then pay no taxes because they are a non-profit (something that is regularly challenged in court but they just threaten to leave the city they're named after). What's worse is many of the buildings they buy are historic, and they raze them and replace them with cookie-cutter corporate facilities. And as they raise prices and screw over customers their executive suite rake in 7 digit salaries. I believe that running an organization of this size should command large salaries, but they are doing it by fucking over their customers not by providing better healthcare. And since they're the largest employer in the state (and this is in Pennsylvania which includes Philadelphia) they just keep doing this shit. Fuck UPMC. The only other non-profit organization I can think of that is so undeserving of the status is the NFL. We need stronger enforcement against entities that are clearly operating for a profit while reaping the benefits of paying no taxes.