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The reason I'm reluctant to use Lyft is that they do not say beforehand how much my ride is going to be. Edit: I stand corrected. Their UI mislead me because f
by buzzdenver 8y ago
The reason I'm reluctant to use Lyft is that they do not say beforehand how much my ride is going to be.
Edit: I stand corrected. Their UI mislead me because for airport rides the price is only shown after you hit a Confirm button, but that does not order the car as I thought, only takes you to the next screen.
- Thriptic 8y agoYes, they do
- buzzdenver 8y agoI just tried it out and there is a "Confirm" button but I still don't know how much it'll cost to go to the airport.
- mikeash 8y agoIt shows the price after the Confirm button, on the screen where you select what type of car you want.
- buzzdenver 8y agoOh, Confirm doesn't mean "send me a car"? Inflammable means flammable??? What a country!
- mikeash 8y agoYeah, it’s not exactly clear. I figured it must not be the “send me a car” button since it doesn’t have all the info it needs yet, but I can totally see why you’d get stuck at that point. Interestingly, it only uses the “Confirm” label for airports. Other destinations say “Set Destination” which is about eight thousand times more clear.
- alehul 8y agoIn the parent comment's defense, I remember trying to price-check with Lyft and being scared about pressing 'Confirm.' They should really think about switching it to 'Confirm route' or 'location'.. something that ensures me I'm not ordering it yet. Maybe an arrow where I can swipe and see the next step? Or some visual cue that there are more steps ahead?
- lemoncucumber 8y agoI'm not sure what you're referring to. They always show the price beforehand for me.
- benburleson 8y agoThey do that now.
- ghostly_s 8y agoThey have been for years. Ever since I started using it.
- zitterbewegung 8y agoHave you tried booking the trip through google maps ? It shows the price of the ride beforehand for me.
- bb611 8y agoI use Lyft frequently on iOS all over the US, it gives an estimate that tends to be conservative (i.e. high). Do you not see the same thing in your app?
- buzzdenver 8y agoI stand corrected. Their UI mislead me because the price is only shown after you hit a Confirm button, but that does not order the car as I thought, only takes you to the next screen.
- hathawsh 8y agoOuch. Applying the Confirm label to a continue/next button is asking for trouble.
- tyre 8y agoI just opened the Lyft app and tried it. After entering a destination, I was taken to a screen showing the prices for the various options. There was no confirm button Or anything else hiding prices. (This was on iOS)
- buzzdenver 8y agoAs somebody else in this three said, the Confirm button is only for airport destination when you select the airline where you want to be dropped off.
- meowface 8y agoI've been misled in the exact same way when using Lyft at airports. This has caused me to use Uber instead of Lyft at least once, until I figured it out.