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People are weird. We feel better about things when it appears that our input has been taken into account whether or not the end result has actually changed. He
by michaelbuckbee 8y ago
People are weird. We feel better about things when it appears that our input has been taken into account whether or not the end result has actually changed.
Here's an article with a bunch of examples from elevator door close buttons to fake thermostats:
https://www.nytimes.com/2016/10/28/us/placebo-buttons-elevators-crosswalks.html https://www.nytimes.com/2016/10/28/us/placebo-buttons-elevat...
So much of the pushback seems to have come down to the framing of the "algorithm" as this emotionless black box devoid of input instead of what it really is: a model based upon inputs from all sides.