I think individuals want to be good and do the right thing, but the system may incentivize them to ultimately act against that. For example, the pressure to clo

I think individuals want to be good and do the right thing, but the system may incentivize them to ultimately act against that. For example, the pressure to close a case for stat purposes can incentivize a detective to de-prioritize a lead (throwing away the MetroCard would seemingly be over the line, though).