3 ms·
Tell HN: Please, please put your product's price on your website
All too often, my experiences with SaaS's these days follows the same process:
- Find out about new product
- Visit website, spend too much time deciphering what the product actually does
- Ctrl + F for "price/pricing" - not found.
- The all-to-ubiquitous pre-sales chat window pops up at the bottom-right of the website.
- Me: "How much is your product?"
- Them a few hours later: "It is $XX/per user/per month"
- Me: "Unfortunately this is out of my budget, I wish I could have pre-filtered myself as a potential client to save us both time."
SaaS's, please, please put your product's price actually on your website!
- siruncledrew 8y agoI understand companies in highly competitive markets not wanting to disclose their prices to lose an edge to the competition (though as a consumer I want more price competition to get better deals). What pisses me off the most is when the price could only be discovered after having some sort of conversation/correspondence with a salesperson. I just want to find out a number. I don't want to talk to a person or schedule a time for them to "understand my needs and what makes my situation unique" before giving me a price. Maybe I am an exception, but I don't want the personal interaction when trying to make a business decision based on my own weighing of factors, including price. I would rather submit a recaptcha to see a price than go through all these hoops and spend extra time on it.
- rajacombinator 8y agoI would just assume if you care about price it’s not match. These kind of SaaS target price insensitive buyers that work for megacorps.