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It seems a little ironic that, in an attempt to encourage financial responsibility in the area of debt management, they are effectively asking people to hand th
by amalcon 16y ago
It seems a little ironic that, in an attempt to encourage financial responsibility in the area of debt management, they are effectively asking people to hand their financial information to an unknown party. I got a letter the other day claiming that I'd won the Spanish lottery that (if it were not a classic scam, if it were not postmarked from Texas, and if not for the YC stamp on ReadyForZero) would have been only a little less credible. I mean, they're even hosting the McAfee, TRUSTe, and VeriSign stamps on their server.
Let me be clear: I do not think this is a scam. I just think there are some mixed signals here. You should be very up front about exactly what's done with the user's information and how it's secured, and give them a reason to think you're for real. An endorsement from someone well-known would do wonders.
Some of your potential customers are likely in debt because they've fallen for scams in the past. Don't let them be scared off.
- ithayer 16y agoWell, we're working on becoming a "known" party, which is why we're starting to engage people early. We appreciate open dialog. Great pickup on the stamps. We've paid for and been approved by the services. For A/B testing the signup page, some users are directed to a service where we cannot link them. Our site hosts them properly.
- amalcon 16y agoNice to hear that you're giving the matter some serious attention. I suspect you'll need a very good PR guy if you're going to try to build a reputation organically. Best of luck to you, absolutely.