>>>but everything works until such time as it doesn’t. Including these fabled "cloud services" that everyone believes have no down time..... yet I get alerts

>>>but everything works until such time as it doesn’t. Including these fabled "cloud services" that everyone believes have no down time..... yet I get alerts monthly from these various services about unplanned outages of this service or that service for the various "cloud" products my company uses... Services from major companies like Microsoft who has all kinds of issues with their Office 365 Product, and in addition to the endless Windows 10 and office Activation server issues... While it looks good on the marketing brochure to have "good quality third party provider who has a team that is paid to actively maintain and secure the product," reality is often very very different. I prefer the control, and responsibility. Others prefer to loose control and have the ability to "blame the vendor".