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I once saved my old company about 300k(dollars) in fraud charges. They were a telecom company and were experiencing massive fraud on some of their toll free num
by perucoder 16y ago
I once saved my old company about 300k(dollars) in fraud charges. They were a telecom company and were experiencing massive fraud on some of their toll free numbers from Brazil and the Philippines.
Using a web app I developed, I suggested removing these numbers from all public sites and advising customers to call the help desk for them. You'd be surprised how much pushing I had to do and how much resistance I faced, especially since I was working in the marketing dept.
Anyway, they finally implemented my idea. Total fraud for 2009 was approx. 300k. For 2010, its approx. 50k.