While I agree with you, I also feel that 7-Eleven Corporate has taken the wrong approach to this. They've made it "me vs you" rather than "us vs the problem". T

While I agree with you, I also feel that 7-Eleven Corporate has taken the wrong approach to this. They've made it "me vs you" rather than "us vs the problem". They're pushing the franchisees in aggressive ways to extract more money out of them to start and then hiring a police force to spy on them. Now it sounds like they're sending out ICE against anyone who criticizes them, even those not breaking the law. That's not a healthy relationship. When corporate pushes margins thinner and thinner, only those willing to break laws will be able to survive. Take the money being spent on surveillance vans and ex-cops and instead spend it on incentive systems, on committees of franchisees, of groups designed around "how can we solve this problem?". Stop using a heavy hand and start working with the other side. They're not the enemy here, they're the lifeblood of the company.