>I don't know why, but seeing "I’m really, really sorry" in a Post-mortem doesn't feel right. Is there anything he could have said that would appease everyone?

>I don't know why, but seeing "I’m really, really sorry" in a Post-mortem doesn't feel right. Is there anything he could have said that would appease everyone? I think he is really stuck, and at least he took responsibility for what happened. That seems rare these days, and even if his wording doesn't feel right, his words and the detailed explanation of their actions deserve a lot of respect.