4 ms·
Any stats / surveys on this? Most smaller (< 50 employees) b2c enterprise-style SaaS companies I'm anecdotally familiar with barely have enough funds to hire op
by devonkim 8y ago
Any stats / surveys on this? Most smaller (< 50 employees) b2c enterprise-style SaaS companies I'm anecdotally familiar with barely have enough funds to hire ops engineers let alone outsource to MSPs (even if the MSP practices labor rate arbitrage). A lot of the criteria I'd wager may be conditions around pre-revenue status and funding conditions moreso than headcount. I'm trying to understand just how biased my own experiences and indirect experiences are with the wider US market and appreciate data.
- user5994461 8y agoSmall companies put every developer on call and here comes the support coverage. Of course, that doesn't make them knowledgeable to run stable infrastructure and they will move on as soon as they realize they are being abused to work overnight and week end.
- scarface74 8y agoI am developer and I have the knowledge to run stable infrastructure at least on a small company SAAS scale. But, I wouldn’t go near a company that expected developers to be on call for netops work. A company that doesn’t want the overhead of an MSP which in my experience is less than the cost of a full time Dev is not a company I’m going to work for. It would tell me a lot about thier mentality.
- scarface74 8y agoI don’t know about pre revenue companies, but, if you have to be secure and compliant with regulations from day one, you’re not going to take a chance with having a bunch of devs setting up your infrastructure. My bias probably comes from working mostly with companies in highly regulated fields. Besides, I’m assuming that the cost savings a small company can get from being billed under a much larger organization account would make up for it. That and having cheap shared netops support.