They did – just not as fast or as clearly as they ideally would have. See my other post on the vagueness of Wallace's time-frame: he might have even gotten the

They did – just not as fast or as clearly as they ideally would have. See my other post on the vagueness of Wallace's time-frame: he might have even gotten the answer less than 24 hours after his account entered this "no more work with this client" status. I'd share his frustration that it wasn't instant and automatic at the moment he was "shadow-blocked" from his primary buyer's interface, but I also understand that legal-compliance exceptions sometimes take a day (or a few!) to be fully investigated/explained/etc. Maybe there's a human-in-the-loop at Upwork who does a case-by-case review, when an bilateral-relationship hits these might-be-an-employee danger-triggers – and his rapid discovery, same-day inquiry, and rant outraced another process.