Then Upwork need to communicate that. And not in a "we will call you privately" manner, but: - Making a public statement regarding specific case with Michael.

Then Upwork need to communicate that. And not in a "we will call you privately" manner, but: - Making a public statement regarding specific case with Michael. Especially why they decided to go behind his back to communicate with his agency. - Making a public disclosure of reasons they acted so ignorantly toward freelancer. People could and will leave Upwork if they're going to keep this absurdly behavior. The only thing that spread faster than California fire is public opinion in a Twitter age.