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Doesn't seem hard to believe that this doesn't happen very frequently and that whatever customer support person happened to respond to the freelancer's ticket w

• alxlaz 8y ago
  Have you ever worked with this sort of platforms? Because this is pretty much all in a day's work there. Things have slowly degraded from back in the days of the first freelancing platforms (e.g. Rent-A-Coder) to a state where it's nothing short of a disaster. Virtually every freelancer or contractor I know uses these platforms when they're starting out in order to develop a basic network of contacts and a steady (if very badly-paid) stream of contracts to build on. But as soon as you can avoid these platforms, you do. And not because of the fees, which aren't that high, but because of the disastrous support (like in this instance) and lack of protection against scamming.