I find your "accomplishing something difficult that can only be done economically by a large manufacturer operating at immense scale" point very interesting. P

I find your "accomplishing something difficult that can only be done economically by a large manufacturer operating at immense scale" point very interesting. Perhaps they should focus on building a reliable premium product rather than a premium product that suffers failures due to too many gadgets (too put it simply). As far as what is a better strategy for them moving forward on their policy re: replacement & repairs, they're probably trying to figure out what to do right now based off your mentioned hidden numbers. I hope they do the right thing by the customer, as many of us are heavily invested in their product line, in multiple ways.