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Louis Rossmann, a highly respected and well-known unauthorized Apple repairman in Manhattan, NYC, explains the problems with Apple product engineering: https:/

Louis Rossmann, a highly respected and well-known unauthorized Apple repairman in Manhattan, NYC, explains the problems with Apple product engineering: https://www.youtube.com/watch?v=AUaJ8pDlxi8 https://www.youtube.com/watch?v=AUaJ8pDlxi8

theonemind 8y ago
I've seen this one. The video in the link above has the name "The horrible truth about Apple's repeated engineering failures." Rossmann's dislike of Apple comes through, but he gives verifiable facts and, in my opinion, makes a really convincing case that Apple engineers hardware with poor reliability, falling short of matching industry quality and engineering standards (while, of course, charging more.) As for my own thoughts on how they do this, they really create a premium look and feel, which sells products. Less visible aspects take time to come to light, and you have the opportunity to put some spin on it and obfuscate numbers. Obviously, it works amazingly well in practice. When people say "you can't judge a book by its cover", I think having an ugly cover with good insides comes to mind first (perhaps because books have much more meat than the cover.) On the flip-side, you can have a great cover on bad insides. In that video, Rossmann details some substandard first-party Apple refurbishing for issues, and how they time and place recalls, extended warranties, etc. for minimum impact to Apple at consumer expense. The facts, without Apple spin, laid out plainly, really show a manipulative, anti-consumer company with a completely contrary facade, in my opinion.
- bunnycorn 8y ago
  > Rossmann's dislike of Apple comes through, but he gives verifiable facts No, he doesn't. He is a liar.
  - theonemind 8y ago
    Any specific examples?
    - bunnycorn 8y ago
      Yes. How many do you want? Here, he said that Apple puts a chip to break MacBooks after 3 years. https://youtu.be/1AcEt073Uds?t=1m https://youtu.be/1AcEt073Uds?t=1m Here, he says that "Apple" (actually a Customs office) sent a letter to him to pay for batteries that were legitimate, later, on Reddit, he admitted he bought fake batteries from China that had Apple logos (and therefore, should be, as they did) caught by the customs (because saying otherwise would get him in jail), his friends at Reddit, deleted the comments, but there are still copies of what he said: https://www.reddit.com/r/apple/comments/9pow06/louis_rossmann_admits_to_using_parts_from_a/ https://www.reddit.com/r/apple/comments/9pow06/louis_rossman... Also, in his video, he says that Apple makes products "vintage" or "obsolete" after 4 or 5 years. The newest "vintage" Apple product in late 2018, is from 2011: https://support.apple.com/HT201624 https://support.apple.com/HT201624
      - 2RTZZSro 8y ago
        Chinese sellers are often unscrupulous and liars. Louis Rossmann instructed the sellers to remove the logo and they did not, as they could not care less about spending effort doing what the customers wants since it means they won't make more money. Yes, they are that short sighted. https://www.youtube.com/watch?v=FXXQnyWRSSg https://www.youtube.com/watch?v=FXXQnyWRSSg
        bunnycorn 8y ago
        Chinese sellers know what their costumers want. And that is an Apple logo, so third party repairmen can say it's genuine.
jzr 8y ago
I wouldn't be surprised if Louis was an APPLE engineer. Great channel. Cool way to get to know how a New Yorker thinks.
bunnycorn 8y ago
> Louis Rossmann, a highly respected No, he is an Apple hater and constant liar. Also, he is an ignorant fool that pretends he knows anything about Apple. He also instructs his audience to go to Apple-related communities to fill everything with Apple hating posts. If you see his videos's comments, they are full of people hating on Apple. Louis Rossman is an hate machine, that says that Apple puts chips on their computers just to break them after 3 years, "that's when AppleCare runs out, he says". Louis Rossman, takes advantage of the lawless country that the United States is, and his friends at YouTube profit from that (he makes about $300K/year from his Apple-batting videos).

theonemind 8y ago

I've seen this one. The video in the link above has the name "The horrible truth about Apple's repeated engineering failures." Rossmann's dislike of Apple comes through, but he gives verifiable facts and, in my opinion, makes a really convincing case that Apple engineers hardware with poor reliability, falling short of matching industry quality and engineering standards (while, of course, charging more.) As for my own thoughts on how they do this, they really create a premium look and feel, which sells products. Less visible aspects take time to come to light, and you have the opportunity to put some spin on it and obfuscate numbers. Obviously, it works amazingly well in practice. When people say "you can't judge a book by its cover", I think having an ugly cover with good insides comes to mind first (perhaps because books have much more meat than the cover.) On the flip-side, you can have a great cover on bad insides. In that video, Rossmann details some substandard first-party Apple refurbishing for issues, and how they time and place recalls, extended warranties, etc. for minimum impact to Apple at consumer expense. The facts, without Apple spin, laid out plainly, really show a manipulative, anti-consumer company with a completely contrary facade, in my opinion.

bunnycorn 8y ago
> Rossmann's dislike of Apple comes through, but he gives verifiable facts No, he doesn't. He is a liar.
- theonemind 8y ago
  Any specific examples?
  - bunnycorn 8y ago
    Yes. How many do you want? Here, he said that Apple puts a chip to break MacBooks after 3 years. https://youtu.be/1AcEt073Uds?t=1m https://youtu.be/1AcEt073Uds?t=1m Here, he says that "Apple" (actually a Customs office) sent a letter to him to pay for batteries that were legitimate, later, on Reddit, he admitted he bought fake batteries from China that had Apple logos (and therefore, should be, as they did) caught by the customs (because saying otherwise would get him in jail), his friends at Reddit, deleted the comments, but there are still copies of what he said: https://www.reddit.com/r/apple/comments/9pow06/louis_rossmann_admits_to_using_parts_from_a/ https://www.reddit.com/r/apple/comments/9pow06/louis_rossman... Also, in his video, he says that Apple makes products "vintage" or "obsolete" after 4 or 5 years. The newest "vintage" Apple product in late 2018, is from 2011: https://support.apple.com/HT201624 https://support.apple.com/HT201624
    - 2RTZZSro 8y ago
      Chinese sellers are often unscrupulous and liars. Louis Rossmann instructed the sellers to remove the logo and they did not, as they could not care less about spending effort doing what the customers wants since it means they won't make more money. Yes, they are that short sighted. https://www.youtube.com/watch?v=FXXQnyWRSSg https://www.youtube.com/watch?v=FXXQnyWRSSg
      - bunnycorn 8y ago
        Chinese sellers know what their costumers want. And that is an Apple logo, so third party repairmen can say it's genuine.

jzr 8y ago

I wouldn't be surprised if Louis was an APPLE engineer. Great channel. Cool way to get to know how a New Yorker thinks.

bunnycorn 8y ago

> Louis Rossmann, a highly respected No, he is an Apple hater and constant liar. Also, he is an ignorant fool that pretends he knows anything about Apple. He also instructs his audience to go to Apple-related communities to fill everything with Apple hating posts. If you see his videos's comments, they are full of people hating on Apple. Louis Rossman is an hate machine, that says that Apple puts chips on their computers just to break them after 3 years, "that's when AppleCare runs out, he says". Louis Rossman, takes advantage of the lawless country that the United States is, and his friends at YouTube profit from that (he makes about $300K/year from his Apple-batting videos).