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>Since they glue everything together, getting a new J key also meant a new keyboard, touch bar, finger print reader, speakers, battery and touch pad. Which if t
by xoa 8y ago
>Since they glue everything together, getting a new J key also meant a new keyboard, touch bar, finger print reader, speakers, battery and touch pad. Which if there was no recall I can imagine would be a costly exercise.
I think this most illustrates not so much that components should be easier to service in and of themselves but rather that it should be Apple's problem universally, not just for a recall. On a product at this level standard legally required warranty should be more like 4-5 years. Apple (or anyone else) can themselves make the economic call on whether costlier repairs are offset by increased revenue due to feature advantages or other QA boosts, but they shouldn't be able to externalize the cost onto their customers and reap any rewards beyond egregious circumstances. The sticker price should include a reasonable expectation of fitness for purpose over a lifespan in line with the price at no extra cost.