Donald Norman does a good job explaining why in The Design of Everyday Things. I am sure most of you have probably read it, but if you haven't... https://www.am

Donald Norman does a good job explaining why in The Design of Everyday Things. I am sure most of you have probably read it, but if you haven't... https://www.amazon.com/Design-Everyday-Things-Donald-Norman/dp/0465067107/ https://www.amazon.com/Design-Everyday-Things-Donald-Norman/...