I agree with the quote from the article. Think of technology as a tool. If you take email, for example, you can use it for pretty much anything - it solves the

I agree with the quote from the article. Think of technology as a tool. If you take email, for example, you can use it for pretty much anything - it solves the problem of communication. But it doesn't inherently solve poverty, racism, inequality or any social problem - it could be used to do that, or it could be used to make them worse. The growth of social media has brought people together for better or for worse.