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I'd assume that the drivers keep a bunch of photos of actual vomit on their phones, and then just use them when they decide to commit a bit of vomit fraud? If
by Bluestrike2 8y ago
I'd assume that the drivers keep a bunch of photos of actual vomit on their phones, and then just use them when they decide to commit a bit of vomit fraud?
If that's the case, then Uber should at least save the submitted photos and implement some minor automated procedures to raise the bar from effectively zero to just a few millimeters above. Check the EXIF data and compare it to the ride data, and compare the photos to old ones. When a vomit charge is disputed, Uber employees could compare the submitted photos to old ones in case a driver took a bunch of different photos from different angles. Or if they want to put more effort into things, control the camera directly from the Uber driver app and only allow photos taken from the app to be submitted.
It wouldn't solve the problem, but Uber could at least put a minor speed bump in front of would-be fraudsters.
- tantalor 8y agoOkay but https://www.google.com/search?q=fake+vomit&tbm=isch https://www.google.com/search?q=fake+vomit&tbm=isch
- Bluestrike2 8y agoI guess you could whip up a batch of fake vomit. But then you have to actually clean up the fake vomit, thereby incurring the very costs (both money and time) the fee was meant to compensate you for. If you use the gimmicky plastic variety, I'd think it'd be pretty obvious in photos. Especially if you only buy one fake vomit piece. But I was thinking more in terms of catching at least some of the fraud attempts and making it a bit riskier as a deterrence, rather than a foolproof detection method.