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"AI doesn't work very well on unstructured text, for example, but buyers expect it to. They anticipate magic at times when they shouldn't. Push back on this."
by sharemywin 8y ago
"AI doesn't work very well on unstructured text, for example, but buyers expect it to. They anticipate magic at times when they shouldn't. Push back on this."
What's the difference between AI bots and ML?
- scottlegrand2 8y agoElfen magic(tm) or Blue Crystals(tm). Your choice.
- dbuder 8y agoElven?
- matt4077 8y agoBots, as used here, implies some sort of back-and-forth dialog, usually in a messenger-like interface.
- dhairya 8y agoI'm one of the data scientist at Talla working on NLP and ML problems. One of the challenges of selling an "AI product" is that users assume the AI is monolithic. With Talla, the user interacts with the product through either through the chat bot (via slack or ms teams) or our web application to create/manage knowledge content, import content, and manage users. So they (fairly) assume that the AI is the bot itself, which is their primary point of engagement. In reality, many of the "AI" technologies we have developed are behind the scenes and rather invisible. We have deployed various machine learning models and nlp techniques across the product to make it more intelligent. We are working on models to extract context and entities from user questions, support natural language querying of tabular data, extract "useful" user questions from slack channels, and automatically generate diagnostic workflows from user conversations. So ML/AI is more than the bot itself.