I've been trying to give them the benefit of the doubt for the same reason, but I too am unconvinced. As one example/anecdotal aside: replacing a link to all m

I've been trying to give them the benefit of the doubt for the same reason, but I too am unconvinced. As one example/anecdotal aside: replacing a link to all mail from/to a contact on mouseover of their name with....links to Google Keep, Hangouts, etc. There's no way the use case data led to a change like this. I mean, how could it?