- Knowing systematic approaches to evaluating costs and benefits - Knowing that just because something is good, doesn't mean more of it is better. - Being cog

- Knowing systematic approaches to evaluating costs and benefits - Knowing that just because something is good, doesn't mean more of it is better. - Being cognisant of your own biases and weaknesses. - Knowing how to delegate effectively And obviously, being able to communicate that knowledge to mere mortals without alienating your team on a daily basis. For me personally, that means: - Having a sense of humour. - Being human