I am a hostgator dedicated customer too, and overall am happy. Here's some feedback on them. Downside: - You pay the same price for your hardware every year

I am a hostgator dedicated customer too, and overall am happy. Here's some feedback on them. Downside: - You pay the same price for your hardware every year even though that same hardware gradually gets cheaper for new customers. - I pay $50 a month extra for a RAID 1 controller. This seems pretty steep, although I guess I'll find out the true value of this once a disk dies. The good: - Hostgator is a down-to-earth company with pretty good customer service. They aren't trying to re-invent the hosting business model to reap giant returns. They do the basics and seem to have enough competent help to do this well. - Several years ago I had shared hostgator server get hacked via an insecure wordpress install. Hostgator automatically alerted me to this.