4 ms·
It is hard to express tone through text, even between people who know each other well. Situations worsen depressingly quickly, it's too easy to feel offended.
by feydaykyn 8y ago
It is hard to express tone through text, even between people who know each other well. Situations worsen depressingly quickly, it's too easy to feel offended.
From experience, I refrain from giving any negative feedback through Slack and go speak face to face. I also watch out for any misunderstanding lasting longer than a few minutes, even if it's between others people.
Hedonic index increased tremendously at work in a few weeks when co-workers started doing the same.
- deepsun 8y agoDoesn't work for immigrants -- language (or is it cultural?) barrier, even a tiny one, makes face-to-face feedback to be accepted way too negatively, because those subtle tone hints are really hard to master.
- feydaykyn 8y agoI think writing would be worse, especially in case of communication issues, since it would hide the misunderstanding. In that case I would start by explaining very clearly that is the intensity of the words to be used, whether they express low/medium/high scale. And I would also explain even more clearly what's the level of intensity for me, so that the person understands what is at stake. In fact, I do it even with native speakers, clarity is godsend.