The thing that's important when running a business is making money. Having happy repeat customers is one way to do this, but there are many others. Having unhap

The thing that's important when running a business is making money. Having happy repeat customers is one way to do this, but there are many others. Having unhappy customers and crushing the competition is another. Having a steady stream of new customers is another (see also, MLM schemes). Selling a product where customers cannot meaningfully evaluate quality is another (see also, Facebook video marketing). If you don't like it, help the rest of us figure out a sustainable alternative to capitalism.