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I don't understand where everywhere does not have an option to call you back. If it's a toll-free number, they're paying for the call either way. It wouldn't r
by mattkrause 8y ago
I don't understand where everywhere does not have an option to call you back.
If it's a toll-free number, they're paying for the call either way. It wouldn't require extra staff or even extra time per call (start the callback slightly before the agent is actually free). It would, however, be vastly nicer for the customer.
- fjsolwmv 8y agoBecause it's cheaper for the company if you just give up and get help elsewhere. They have barriers in place to impede your attempt to cancel your subscription