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I think I'd be more comfortable with customer scores if there's more "Access/Participation"[1]. Being able to see my scores, see how they're calculated, and dis
by mac-chaffee 8y ago
I think I'd be more comfortable with customer scores if there's more "Access/Participation"[1]. Being able to see my scores, see how they're calculated, and dispute them would at least help with trust and preventing mistakes.
[1]: "Access as defined in the Fair Information Practice Principles includes not only a consumer's ability to view the data collected, but also to verify and contest its accuracy. This access must be inexpensive and timely in order to be useful to the consumer" https://en.wikipedia.org/wiki/FTC_fair_information_practice#Principles https://en.wikipedia.org/wiki/FTC_fair_information_practice#...