4 ms·
With private companies you many times have a choice. With public organization, most times you don't. I needed to go to the CA DMV to renew my drivers license a
by pkaye 8y ago
With private companies you many times have a choice. With public organization, most times you don't.
I needed to go to the CA DMV to renew my drivers license and appointments are booked 3 months in advance and if I go to visit them, some people are waiting 3-4 hours. Because of my flexible schedule I managed to estimate and go at a less peak time and reduce it to half this time. There is certainly no accountability in the DMV either.
- christianmello 8y agoWhat would an alternative to the DMV be, in this case?
- jonahhorowitz 8y agoThere's a very specific reason for the high wait times at the CA DMV right now - the new ID requirements forced upon us by the TSA. CA had to decide if they wanted to massively staff up to handle the increased processing required, or if they wanted to just work through the surge since it's temporary (once everyone has a new ID, the renewals will be easier). I wouldn't say there's no accountability. They just didn't make the decision you wanted.
- gowld 8y agoCA stalled on REAL ID for 5 years, leading to a burst of demand now.