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Is it just me or anyone else also thinks it is bit too naïve. Organizations who handle finances need to have a serious no-BS attitude because they are playing w

Is it just me or anyone else also thinks it is bit too naïve. Organizations who handle finances need to have a serious no-BS attitude because they are playing with money. Of course, it doesn't mean that a organization has to be excessively serious but such real world trolling tells a lot about company's (mischievous) culture. Personally, I wouldn't do business with an organization that doesn't respect its competitors.

csallen 16y ago
>> Personally, I wouldn't do business with an organization that doesn't respect its competitors. It seems every month someone is posting about their money being held hostage or outright stolen by PayPal. Most of these complaints are from well-known bloggers/engineers/HN members, so I can only imagine how many people without a voice online are getting screwed. When you're dealing with people's money, you have a strong obligation to handle issues like this with speed and clarity, because money affects people's lives in serious ways. Yet Paypal's customer service doesn't seem to care, and they often take months to reply. Why should WePay have respect for a competitor that doesn't respect its own customers?
- paraschopra 16y ago
  > Why should WePay have respect for a competitor that doesn't respect its own customers? A company has to have its own culture of respect irrespective of what culture its competitors have. No where in my comment did I say that I admire Paypal's practices. I just said I found what WePay did a bit naive and a cheap trick. It has nothing to do with Paypal HNers: just because you disagree with a comment doesn't mean that you should downvote it. It is a personal opinion and in no way frivolous or off-topic.
  - billclerico 16y ago
    we here at wepay have a tremendous amount of respect for paypal. they have built a huge business, growing at 27% per year, with large margins and nearly a hundred billion dollars in annual payment volume. however - we do vehemently disagree with the way they treat their customers and won't pull punches when we express ourselves about a topic we care dearly about
    - deleted 16y ago
      [deleted]
greatgoof 16y ago
What WePay went ahead and did just proved to me that they aren't a bunch of stuck-up suits, which is unfortunately what PayPal seems to have become. Rather than seeing this as naive, I admire their creativity and their guts in pulling this off. They just earned my respect.
dpapathanasiou 16y ago
Personally, I wouldn't do business with an organization that doesn't respect its competitors. I think their attitude vis-a-vis their competition is right -- they certainly do want to ridicule PayPal and flaunt their problems, etc. The idea that they won't have to freeze their own accounts periodically (b/c of exposure to the same kinds of fraud PayPal sees), though, is reckless, naive, or just plain false advertising.
aberkowitz 16y ago
Paypal is disliked because they don't show respect to their customers, not because of their transaction scrutiny.

csallen 16y ago

>> Personally, I wouldn't do business with an organization that doesn't respect its competitors. It seems every month someone is posting about their money being held hostage or outright stolen by PayPal. Most of these complaints are from well-known bloggers/engineers/HN members, so I can only imagine how many people without a voice online are getting screwed. When you're dealing with people's money, you have a strong obligation to handle issues like this with speed and clarity, because money affects people's lives in serious ways. Yet Paypal's customer service doesn't seem to care, and they often take months to reply. Why should WePay have respect for a competitor that doesn't respect its own customers?

paraschopra 16y ago
> Why should WePay have respect for a competitor that doesn't respect its own customers? A company has to have its own culture of respect irrespective of what culture its competitors have. No where in my comment did I say that I admire Paypal's practices. I just said I found what WePay did a bit naive and a cheap trick. It has nothing to do with Paypal HNers: just because you disagree with a comment doesn't mean that you should downvote it. It is a personal opinion and in no way frivolous or off-topic.
- billclerico 16y ago
  we here at wepay have a tremendous amount of respect for paypal. they have built a huge business, growing at 27% per year, with large margins and nearly a hundred billion dollars in annual payment volume. however - we do vehemently disagree with the way they treat their customers and won't pull punches when we express ourselves about a topic we care dearly about
  - deleted 16y ago
    [deleted]

greatgoof 16y ago

What WePay went ahead and did just proved to me that they aren't a bunch of stuck-up suits, which is unfortunately what PayPal seems to have become. Rather than seeing this as naive, I admire their creativity and their guts in pulling this off. They just earned my respect.

dpapathanasiou 16y ago

Personally, I wouldn't do business with an organization that doesn't respect its competitors. I think their attitude vis-a-vis their competition is right -- they certainly do want to ridicule PayPal and flaunt their problems, etc. The idea that they won't have to freeze their own accounts periodically (b/c of exposure to the same kinds of fraud PayPal sees), though, is reckless, naive, or just plain false advertising.

aberkowitz 16y ago

Paypal is disliked because they don't show respect to their customers, not because of their transaction scrutiny.