4 ms·

I think the comment was around reduced usuability. It used to be if you wanted to move money into a Monzo account, you could do in all in-app, via a linked deb

I think the comment was around reduced usuability. It used to be if you wanted to move money into a Monzo account, you could do in all in-app, via a linked debit card. This provided a nice usuable way to get money into the account from a "legacy" bank that doesn't have a good mobile story. Now if you have Monzo + a legacy account (as many do) you have to go log-in to the legacy account to move money to Monzo. Ofc once you go "full monzo" that's not a problem any more but it's still early days for that and Monzo have had enough service glitches to make people a little nervous of committing to having it as their only account, I think.

grey-area 8y ago
Other banks don't offer that (top ups via card), and I don't think it's something you should expect of a bank account - it was always a stop-gap. If you're using it for spending regularly and don't want to switch, just set up a standing order for a bit of money each week/month to try it out. I think as they want to become a bank this is part of that process - their focus needs to be on those who use it as their main account. Personally I switched almost a year ago (when they introduced CA), and am happy with that choice so far - kept my old bank just in case but haven't needed it. Re outages many banks have had major outages recently, far more than Monzo... They had a few glitches early on (late last year), but I'm fairly confident of their ability to scale now.
- raesene9 8y ago
  It indeed isn't a common feature of bank accounts. However it is a feature that Monzo had, which was easy to use and they got rid of it (IIRC due to the costs of providing it), which decreased usability, which I think was the original point the poster made...
  - grey-area 8y ago
    It didn't decrease usability at all for those who use it as a bank account. It's certainly not a good prepaid card account but there are plenty of those.
    - baby 8y ago
      True. And that's also the endgoal of Monzo: to be your main bank.
- baby 8y ago
  indeed. But Monzo is better than most (all?) banks and this is what people used to top up their cards before they removed the feature.
lmjabreu 8y ago
Wonder if they considered offloading the transaction fees onto users. I'd certainly pay for the convenience and would have continued using Monzo (Barclays copied the card freeze and atm locking so no need for Monzo, esp. with this).
robjan 8y ago
Technically, as a workaround, you can create a monzo.me link and then make payments of up to £100 to yourself.
- dharma1 8y ago
  Nice hack, thanks!
jackpeterfletch 8y ago
I've been paying my wages in for about a year now. Its been a flawless experience and I'll never look back. From a technical perspective I think it could be easy to believe that because they're a startup your money is in someway less safe, or the service less reliable. But I actually think that because of the sheer technical debt old banks struggle with (they're ticking time bombs on the inside) the opposite might be true.

grey-area 8y ago

Other banks don't offer that (top ups via card), and I don't think it's something you should expect of a bank account - it was always a stop-gap. If you're using it for spending regularly and don't want to switch, just set up a standing order for a bit of money each week/month to try it out. I think as they want to become a bank this is part of that process - their focus needs to be on those who use it as their main account. Personally I switched almost a year ago (when they introduced CA), and am happy with that choice so far - kept my old bank just in case but haven't needed it. Re outages many banks have had major outages recently, far more than Monzo... They had a few glitches early on (late last year), but I'm fairly confident of their ability to scale now.

raesene9 8y ago
It indeed isn't a common feature of bank accounts. However it is a feature that Monzo had, which was easy to use and they got rid of it (IIRC due to the costs of providing it), which decreased usability, which I think was the original point the poster made...
- grey-area 8y ago
  It didn't decrease usability at all for those who use it as a bank account. It's certainly not a good prepaid card account but there are plenty of those.
  - baby 8y ago
    True. And that's also the endgoal of Monzo: to be your main bank.
baby 8y ago
indeed. But Monzo is better than most (all?) banks and this is what people used to top up their cards before they removed the feature.

lmjabreu 8y ago

Wonder if they considered offloading the transaction fees onto users. I'd certainly pay for the convenience and would have continued using Monzo (Barclays copied the card freeze and atm locking so no need for Monzo, esp. with this).

robjan 8y ago

Technically, as a workaround, you can create a monzo.me link and then make payments of up to £100 to yourself.

dharma1 8y ago
Nice hack, thanks!

jackpeterfletch 8y ago

I've been paying my wages in for about a year now. Its been a flawless experience and I'll never look back. From a technical perspective I think it could be easy to believe that because they're a startup your money is in someway less safe, or the service less reliable. But I actually think that because of the sheer technical debt old banks struggle with (they're ticking time bombs on the inside) the opposite might be true.