Slightly off topic, Comcast actually stole my mom's modem that she bought from amazon! What happened is most likely the modem she bought was supposed to be ret

Slightly off topic, Comcast actually stole my mom's modem that she bought from amazon! What happened is most likely the modem she bought was supposed to be returned to comcast by another customer, but that person instead just put it up for sale on amazon. Every so often a charge for a box rental would show up on her bill, she would go to the store in person to show them the receipt, get a refund and the charges would stop. Then 3 months went by and the charge appeared on the bill again. This went on for a year and a half. No one in customer service could help and at the end they said the only solution is just give us the modem and buy another one. Apparently in order to deal with stolen modems, comcast simply charges whatever customer has that modem regardless of whether or not the modem itself was supposed to be returned by another customer but never was. That is one hell of a way to get your stolen modem's back. Can you imagine if you went to the golf course and had your own clubs which you bought on amazon, but the course charged you for club rental every time you went, until they demand you hand over your clubs, and force you to buy another set to be allowed to play? That is how comcast harassed my mom for a year and a half, stole her modem, and tried to charge her rent for a different customers box.