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I have a FiOS Motorola QIP7232 cable box with a builtin 320GB harddrive (circa 2013).[1] My last bill shows them charging me $21.99 per month for that box. (T

by jasode 8y ago

I have a FiOS Motorola QIP7232 cable box with a builtin 320GB harddrive (circa 2013).[1] My last bill shows them charging me $21.99 per month for that box. (That's $263.88 a year not including taxes.) Last week, I called Frontier FiOS to cancel the cable TV but keep the internet. After the customer rep cancelled the tv, I asked if she was mailing out a shipping box so I could return the Motorola. She said she wasn't going to bother with it. So there's one anecdote to gauge how much the hardware is worth to them. (I do see that used ones sell for ~$50 on ebay.) [1] https://www.google.com/search?q=motorola+QIP7232&source=lnms&tbm=isch https://www.google.com/search?q=motorola+QIP7232&source=lnms...

pasbesoin 8y ago
You might want to hold onto it for a bit. I read the occasional "horror" stories about people getting big bills for "unreturned equipment" that they were previously told not to return. Or that was returned but never logged; suggestions are, for example, that if you return your Comcast box to one of their storefronts/offices, you make sure to get a receipt, preferably one having the equipment ID's on it.
- chrisBob 8y ago
  Comcast had a deal with UPS Stores when I canceled 2 years ago. I just brought the cable box to the closest UPS Store franchise and got a receipt from them and they handled packing and returning it. That was a wonderful experience.
- rconti 8y ago
  Agreed. Every time I try to return equipment to comcast, they ship me another unit because "we noticed you have cable TV service, but no cable box on your account!" But you know damn well if I ever lose that box in my attic, some day they're coming after me. I finally gave in and pay more per month for internet-only just so i don't have to store their damn box in my attic and I'm not inflating their TV subscriber numbers.

by jasode 8y ago

pasbesoin 8y ago

You might want to hold onto it for a bit. I read the occasional "horror" stories about people getting big bills for "unreturned equipment" that they were previously told not to return. Or that was returned but never logged; suggestions are, for example, that if you return your Comcast box to one of their storefronts/offices, you make sure to get a receipt, preferably one having the equipment ID's on it.

chrisBob 8y ago
Comcast had a deal with UPS Stores when I canceled 2 years ago. I just brought the cable box to the closest UPS Store franchise and got a receipt from them and they handled packing and returning it. That was a wonderful experience.
rconti 8y ago
Agreed. Every time I try to return equipment to comcast, they ship me another unit because "we noticed you have cable TV service, but no cable box on your account!" But you know damn well if I ever lose that box in my attic, some day they're coming after me. I finally gave in and pay more per month for internet-only just so i don't have to store their damn box in my attic and I'm not inflating their TV subscriber numbers.