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Why should Bezos care? He's worth $160 Billion so something must be working for him. Why would he feel the need to change? Amazon is making money, he's happy, i
by JustSomeNobody 8y ago
Why should Bezos care? He's worth $160 Billion so something must be working for him. Why would he feel the need to change? Amazon is making money, he's happy, investors are happy, so ... who cares about a few unhappy customers?
- moltar 8y agoBezos cares because he’s customer obsessed.
- petra 8y agomeh. just look at "Amazon dark patterns" : https://news.ycombinator.com/item?id=17651488 https://news.ycombinator.com/item?id=17651488
- petra 8y agoIf Amazon has exclusivity on those brands, having the most valuable and trusty reviews becomes very valuable, especially if the other reviews are crap. Could be a powerful tool for selling stuff to countries where Amazon isn't so strong.