Their product is kind of sloppy with uncomfortable UX. In general the direction of their product seems lacking. For example, they have a mostly-broken chat feat

Their product is kind of sloppy with uncomfortable UX. In general the direction of their product seems lacking. For example, they have a mostly-broken chat feature that I doubt most people use. Why have it at all? It just makes the product look lower quality. Also, I find it's not intuitive or easy to organize/search notes in Evernote. To me, there's little benefit of using Evernote personally when I can just use the Notes app builtin to macOS, or iA Writer which now supports tags and has a BEAUTIFUL interface. For teams, why would I use Evernote when I can use some kind of internal Wiki or Google Docs for easy collaborative editing? Otherwise some project management software like Trello or Asana for anything team related would fill any other potential needs. I certainly won't be using Evernote for their builtin team chat feature.