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I had an experience recently where Twitter failed me on every level and so have been staying off of it: 1. Someone I don't normally interact with was algorithm
by jungler 8y ago
I had an experience recently where Twitter failed me on every level and so have been staying off of it:
1. Someone I don't normally interact with was algorithmically pushed into the timeline.
2. The topic was a sensitive, negative topic(workplace abuses) and involved a personal story I was tangentially involved in.
3. I opted to share my part of the story in a reply but the small size of tweets forced me to split it into two parts, awkwardly crammed together.
4. Since notifications appear in reverse order the second part is easy to read out of context. It became the subject of a quote-retweet saying that I was, in essence, doing harm, which garnered 10 likes.
5. I apologized and then a day later they apologized too, saying, "I didn't see this earlier".
In essence, what Twitter has is a product that cannot be relied upon for anything remotely important. If high engagement is happening because of miscommunication, you've made a platform which is basically only useful for sports and celebrity trash talk, and bland business PR and announcement type services. But this setup has been awkwardly adapted into a universal discussion platform suitable for news, politics, creative conversations, personal thoughts, etc. It constantly breaks down when it goes outside its wheelhouse.