I don’t follow why it was bad that they didn’t hire this pilot? All pilots, regardless of experience, are held to the same standard when it comes to doing the j

I don’t follow why it was bad that they didn’t hire this pilot? All pilots, regardless of experience, are held to the same standard when it comes to doing the job of flying the plane. Now, given a pilot with 5,000 hours and a great customer friendly attitude and a pilot with 15,000 hours but a horrible attitude towards the customers, ya know those pesky people who pay the bills and salaries, which would you choose?