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I think a good way to use Slack is to eliminate channel idea. No one has to constantly monitor a channel and that's expected. Otherwise we know we can muted a
by kureikain 8y ago
I think a good way to use Slack is to eliminate channel idea. No one has to constantly monitor a channel and that's expected.
Otherwise we know we can muted a channel but we cannot just do that to some certain channel because that's where the team annouencement happens.
Email isn't good either. Email can be easily get lost and not easy to search.
To me, Slack is super useful in 2 cases:
1. 1-1 or group chat between members on same topic
2. Archive log: I pipe all the information such as AWS activity(login, spin up server, AWS cloudtrait, Audit Log: ssh in out, K8S event...)
1. is useful to discuss on specific topics on a specificed thing.
2. is useful for on-call people to correlate with something, such as when AWS personal dashboard has issue we will know, when a server is added to autoscaling pool trigger Nginx reload, we may have trigger websocket reload and create a spike...those kind of things are very useful and easier to see compare to email to me.