When I was younger, you were expected to read the manual before getting into the software. The manual gave a lot of helpful tricks to use the software effective

When I was younger, you were expected to read the manual before getting into the software. The manual gave a lot of helpful tricks to use the software effectively, and users often had a better grasp of what it was capable of. These days, people seem to have no patience for learning their tools. Many (most?) of my co-workers learn through someone else showing them some feature instead of learning it through a natural process of using the built-in help. People seem to assume that if it's not painfully obvious, the software probably can't do it. With him, I know it's probably capable of doing what I want, so I'm accustomed to searching the documentation to automate a repetitive task. I'm not saying that being intuitive is bad, and it's certainly the right choice for the majority of software. I'm saying that for power tools, you can often end up with a more efficient tool if you require the user to put in some effort at the outset.