3 ms·

If you can reference 5 year old forum posts why can't you reference 3 year old chat conversations?

• amiga-workbench 8y ago
  Structured threads vs an unending ticker tape of noise.
  • diminoten 8y ago
    Why can't you have threads in a chat app? This article is really, "We couldn't adapt our processes to Slack, so we blamed the tool and replaced a chat app with processes, because we're special snowflakes and how could anything Not Invented Here apply to our totally unique problems of communication?" Sure, they ended up with a series of other tools to cover their workflows, the thing they "invented" was how those tools work together to cover the gaps created by not actually having a comprehensive and well-configured chat app.
    • Cthulhu_ 8y ago
      You can, but it's not the default; you need discipline and moderators to force people to thread conversations and structure their thread starters in such a way as to optimize for searching. IMO just use forum software if you're going that way. Much more low volume, too (generally).
      • diminoten 8y ago
        You don't need moderators, just policy. Where I work we have threaded conversations and no one needs to moderate anything. Further, "optimize for searching" isn't a thing. Teams gives full text search, and you can find any word or phrase you need to instantly. I think you're optimizing for familiarity.
    • ivanfon 8y ago
      Zulip has topics and it's absolutely amazing, but I still don't think it helps reference years old messages.
      • vishnu_ks 8y ago
        You can reference years old messages. For example https://chat.zulip.org/#narrow/stream/3-backend/topic/Vagrant.20dev.20env.20problem https://chat.zulip.org/#narrow/stream/3-backend/topic/Vagran...
• redler 8y ago
  I’m guessing the word “internal” has a lot to do with it.