4 ms·

iPhoto 11 upgrade problems

26 points by aeontech 16y ago

Erratic reception problems? An inconvenience, at most. Irrecoverably losing hundreds of gigabytes of your users' irreplaceable photos? That's way, way worse.

aeontech 16y ago
Erratic reception problems? An inconvenience, at most. Irrecoverably losing hundreds of gigabytes of your users' irreplaceable photos? That's way, way worse.
there 16y ago
in other news, apple reported record sales of its time capsule automated backup devices this week...
- aeontech 16y ago
  Maybe if time capsule actually went back in time...
solutionyogi 16y ago
And as expected, Mr. Gruber downplays this terrible, terrible bug. http://daringfireball.net/linked/2010/10/25/castro-iphone http://daringfireball.net/linked/2010/10/25/castro-iphone If Microsoft (or Adobe) released an update to the software which wiped out data as precious as your personal photos, I am sure he would not talk about backups, but thrash the company.
- killdashnine 16y ago
  I upgraded my 30gb photo album to iphoto '11 yesterday w/o any issues at all
  - solutionyogi 16y ago
    I am sure there are cases where upgrade didn't cause any issue. That doesn't mean all these other reports are invalid. In fact, I was going to make another comment asking about how can bug like this happen. I am sure that Apple QA team tested the upgrade functionality and they didn't find it. I am really finding it hard to imagine what kind of corner case the code ran into, which caused deletion of precious data. EDIT: Wow. This is interesting. So one person could upgrade w/o issues and that's why my comment which points out that there are other VALID, repeatable instances where upgrade did not go smooth gets downvotes. That's funny.
    - YooLi 16y ago
      Edit: never mind. Misread.
- jmreid 16y ago
  I upgraded two libraries to iPhoto 11 without a single issue. One was 40,000 pictures and the other was 5,000.
  - rbanffy 16y ago
    The immense majority will experience no issue, as it would be expected that any bug that creates data loss would be a release blocker and, had it been verified during development, it would have been hunted down implacably. Chances are it didn't manifest itself before. For what I know of Steve's reputation, I wouldn't like to be in the iPhoto team right now. But then, I would always keep the photos as separate files on a directory tree with the metadata in a single file. This way, the chances of a catastrophic data loss would be very slim.
- deleted 16y ago
  [deleted]
- tptacek 16y ago
  Seriously, you can't take a Mac advocate's casual blog post, post it here yourself, and then argue that it isn't fair and balanced enough. It is not Jon Gruber's job to shout from the rooftops when things go wrong with Apple products. And chances are, if it is a real problem, there will be a starred long-form blog post forthcoming from Gruber describing it in more detail. This is among the more tiresome recurring complaints on HN. "Gruber is biased". Shocking! Next you'll tell me John Nack really isn't critical enough about Adobe! Can we give this a rest?
  - solutionyogi 16y ago
    Actually, I wasn't complaining. Just observing. I don't know why I should not be allowed to note all the instances where Gruber's bias show up.
    - tptacek 16y ago
      Here's a hint: you didn't just spot another elusive occurance of the fabled Gruber bias. He wears it on his sleeve.
      - treblig 16y ago
        Sleeve? It's damn near tattooed on his arm :)
  - thegreatcurve 16y ago
    It is not Jon Gruber's job to shout from the rooftops when things go wrong with Apple products. No, it's not, but given the influence that his blog has, being widely read both inside and outside Apple, it's a real shame that he doesn't. It would be a wonderful thing if he held Apple to account more often.
    - tptacek 16y ago
      This makes no sense to me. He practically started the blog to write glowing things about Apple. He has the influence has has because he is an extremely good writer; he's tight, pithy, is relentlessly creative, and has a unique voice; he's also very well-sourced, which sets up a virtuous cycle for him. He didn't get his donation as a line item grant from the Corporation for Public Broadcasting and he doesn't owe us anything. I actually don't agree with the narrative that Gruber is a shill, but even if we stipulate that he is to avoid an unproductive argument: so what?
- ugh 16y ago
  How can he downplay it when we don’t even know the full extent of the problem? That forum thread is not exactly ginormous and as you can see, many updated without a problem (myself included). It’s an absolutely horrible bug but Gruber doesn’t say otherwise. Oh, and also, this is no Antennagate. Nobody cares about iPhoto, at least if compared to the amount of people who care about the iPhone.
deleted 16y ago
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deleted 16y ago
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thought_alarm 16y ago
Nice headline. Digg may be dying, but its spirit clearly lives on.
- rbanffy 16y ago
  It feels like September 55th...
- aeontech 16y ago
  Heh, I'm a newbie submitter, request forgiveness. It just struck me that this is a much worse problem in terms of user impact than any problems with antenna, I suppose I overdid it with the headline. It won't let me edit it any more, otherwise I'd try to fix it.
rbanffy 16y ago
Why would iPhoto keep the photos themselves in any other format than the original files and just point to them from the metadata store? The most I would to with the files would be to compress them using some lossless (obviously) algorithm, keeping the filenames and formats... This way, the worst that could happen would be metadata corruption for the new version's metadata with preservation of the original information.
semipermeable 16y ago
I hardly think it's worse than antennagate. The iPhone's antenna issues caused so much of a stir because they impact the basic usage of the device. Is iPhoto such a core piece of MacOS functionality that this bug will make people stop buying Macs? Then again, the timing along with the iPhone screen lock bug could have been better...
- fletchowns 16y ago
  How is taking pictures and saving them on a computer not a core piece of how a lot of mac users use their computers? Not to mention losing precious data like personal photos that cannot be replaced is far worse than a dropped call.
jsz0 16y ago
I had no problems with iPhoto 11 but historically iPhoto upgrades have been hit or miss for some so it doesn't really surprise me. Hopefully people will learn to backup someday. You just can't trust any software with your data. I'm not sure Apple is any better or worse at this than others but you might as well assume they do zero testing and your data is just a big joke to them. If everything works you're pleasantly surprised. If it catches on fire you have nothing to worry about.
ddelony 16y ago
A software program having a bug is news?
protomyth 16y ago
All mine went fine. This actually was the least problematic upgrade of iPhoto so far. Is there some time thing on this or is it happen/doesn't happen? // what's with the very un-HN headline?

26 points by aeontech 16y ago

Erratic reception problems? An inconvenience, at most. Irrecoverably losing hundreds of gigabytes of your users' irreplaceable photos? That's way, way worse.

aeontech 16y ago

Erratic reception problems? An inconvenience, at most. Irrecoverably losing hundreds of gigabytes of your users' irreplaceable photos? That's way, way worse.

there 16y ago

in other news, apple reported record sales of its time capsule automated backup devices this week...

aeontech 16y ago
Maybe if time capsule actually went back in time...

solutionyogi 16y ago

And as expected, Mr. Gruber downplays this terrible, terrible bug. http://daringfireball.net/linked/2010/10/25/castro-iphone http://daringfireball.net/linked/2010/10/25/castro-iphone If Microsoft (or Adobe) released an update to the software which wiped out data as precious as your personal photos, I am sure he would not talk about backups, but thrash the company.

killdashnine 16y ago
I upgraded my 30gb photo album to iphoto '11 yesterday w/o any issues at all
- solutionyogi 16y ago
  I am sure there are cases where upgrade didn't cause any issue. That doesn't mean all these other reports are invalid. In fact, I was going to make another comment asking about how can bug like this happen. I am sure that Apple QA team tested the upgrade functionality and they didn't find it. I am really finding it hard to imagine what kind of corner case the code ran into, which caused deletion of precious data. EDIT: Wow. This is interesting. So one person could upgrade w/o issues and that's why my comment which points out that there are other VALID, repeatable instances where upgrade did not go smooth gets downvotes. That's funny.
  - YooLi 16y ago
    Edit: never mind. Misread.
jmreid 16y ago
I upgraded two libraries to iPhoto 11 without a single issue. One was 40,000 pictures and the other was 5,000.
- rbanffy 16y ago
  The immense majority will experience no issue, as it would be expected that any bug that creates data loss would be a release blocker and, had it been verified during development, it would have been hunted down implacably. Chances are it didn't manifest itself before. For what I know of Steve's reputation, I wouldn't like to be in the iPhoto team right now. But then, I would always keep the photos as separate files on a directory tree with the metadata in a single file. This way, the chances of a catastrophic data loss would be very slim.
deleted 16y ago
[deleted]
tptacek 16y ago
Seriously, you can't take a Mac advocate's casual blog post, post it here yourself, and then argue that it isn't fair and balanced enough. It is not Jon Gruber's job to shout from the rooftops when things go wrong with Apple products. And chances are, if it is a real problem, there will be a starred long-form blog post forthcoming from Gruber describing it in more detail. This is among the more tiresome recurring complaints on HN. "Gruber is biased". Shocking! Next you'll tell me John Nack really isn't critical enough about Adobe! Can we give this a rest?
- solutionyogi 16y ago
  Actually, I wasn't complaining. Just observing. I don't know why I should not be allowed to note all the instances where Gruber's bias show up.
  - tptacek 16y ago
    Here's a hint: you didn't just spot another elusive occurance of the fabled Gruber bias. He wears it on his sleeve.
    - treblig 16y ago
      Sleeve? It's damn near tattooed on his arm :)
- thegreatcurve 16y ago
  It is not Jon Gruber's job to shout from the rooftops when things go wrong with Apple products. No, it's not, but given the influence that his blog has, being widely read both inside and outside Apple, it's a real shame that he doesn't. It would be a wonderful thing if he held Apple to account more often.
  - tptacek 16y ago
    This makes no sense to me. He practically started the blog to write glowing things about Apple. He has the influence has has because he is an extremely good writer; he's tight, pithy, is relentlessly creative, and has a unique voice; he's also very well-sourced, which sets up a virtuous cycle for him. He didn't get his donation as a line item grant from the Corporation for Public Broadcasting and he doesn't owe us anything. I actually don't agree with the narrative that Gruber is a shill, but even if we stipulate that he is to avoid an unproductive argument: so what?
ugh 16y ago
How can he downplay it when we don’t even know the full extent of the problem? That forum thread is not exactly ginormous and as you can see, many updated without a problem (myself included). It’s an absolutely horrible bug but Gruber doesn’t say otherwise. Oh, and also, this is no Antennagate. Nobody cares about iPhoto, at least if compared to the amount of people who care about the iPhone.

deleted 16y ago

[deleted]

deleted 16y ago

[deleted]

thought_alarm 16y ago

Nice headline. Digg may be dying, but its spirit clearly lives on.

rbanffy 16y ago
It feels like September 55th...
aeontech 16y ago
Heh, I'm a newbie submitter, request forgiveness. It just struck me that this is a much worse problem in terms of user impact than any problems with antenna, I suppose I overdid it with the headline. It won't let me edit it any more, otherwise I'd try to fix it.

rbanffy 16y ago

Why would iPhoto keep the photos themselves in any other format than the original files and just point to them from the metadata store? The most I would to with the files would be to compress them using some lossless (obviously) algorithm, keeping the filenames and formats... This way, the worst that could happen would be metadata corruption for the new version's metadata with preservation of the original information.

semipermeable 16y ago

I hardly think it's worse than antennagate. The iPhone's antenna issues caused so much of a stir because they impact the basic usage of the device. Is iPhoto such a core piece of MacOS functionality that this bug will make people stop buying Macs? Then again, the timing along with the iPhone screen lock bug could have been better...

fletchowns 16y ago
How is taking pictures and saving them on a computer not a core piece of how a lot of mac users use their computers? Not to mention losing precious data like personal photos that cannot be replaced is far worse than a dropped call.

jsz0 16y ago

I had no problems with iPhoto 11 but historically iPhoto upgrades have been hit or miss for some so it doesn't really surprise me. Hopefully people will learn to backup someday. You just can't trust any software with your data. I'm not sure Apple is any better or worse at this than others but you might as well assume they do zero testing and your data is just a big joke to them. If everything works you're pleasantly surprised. If it catches on fire you have nothing to worry about.

ddelony 16y ago

A software program having a bug is news?

protomyth 16y ago

All mine went fine. This actually was the least problematic upgrade of iPhoto so far. Is there some time thing on this or is it happen/doesn't happen? // what's with the very un-HN headline?