2 ms·
A few years ago I ran a website for a local community science fair. We'd get about 200 schools participating, and they have to register online before they can
by ben1040 16y ago
A few years ago I ran a website for a local community science fair. We'd get about 200 schools participating, and they have to register online before they can send kids projects to the fair.
190 of the 200 go off without a hitch. But I always get five or ten angry emails asking how to register a school, because they see no box to type into. Somehow they can find the "contact" link in tiny print and write out an email with bad spelling and grammar, but the "Click Here to Register" link in 24 point red text is impossible to locate. Also, these people are educating our children.
I learned the hard way why most websites have their signup form right on the front page. Call it A/B testing via angry feedback form.