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No one is forcing me out, and I still pay a subscription (kudos to GitHub for not raising the price over the years even if the exchange from my currency to USD

No one is forcing me out, and I still pay a subscription (kudos to GitHub for not raising the price over the years even if the exchange from my currency to USD has made it slightly more expensive) My original comment was an argument that the reorientation towards business clients was not an inevitability as the parent comment said it was. this mindset says products for rational, aware individuals (here, developers) are not worth building anymore since the margins aren’t high enough. If these individuals aren’t worthwhile clients anymore than they are only data to be traded.

Kalium 8y ago
Thank you for for clarifying! It's nice to know that you're not being forced out of anywhere by digital gentrification. There is a very reasonable point that this should be enough for any company not addicted to endless, pointless growth. This is, after all, the ideology of a cancer! Customers should be respected, rather than treated as data-generators fit only to be traded upon. You have made this point wisely and well. I think it's worth considering why a business might consider limiting its investments in competing for a pool of low-margin customers of limited size. Historical examples suggest that confining your investments to just this customer pool will often end with your customers being attracted away to other providers who have the resources to produce a superior offering. As a result, what should be a healthy and sustainable mindset of building for rational, aware individual consumers can easily lead to being out-innovated and out-competed. An intelligent reader will note at this point that there is a lot of uncertainty in the previous paragraph. This person is right! There is a great deal of uncertainty at hand, as with all things in markets. With that said, the above scenari is more likely than not, and the expected gains from chasing high-margin customers are generally larger than the expected gains of opting to focus exclusively on low-margin ones in the face of competition. To such services as GitHub, the consumer offering is not a way to collect data to be monetized. Indeed, the experience for single consumers is critical - it shows the key features and accustoms users to the product. A high-quality offering for rational, aware individual consumers is of paramount importance because it is where the real customer funnel starts.

Kalium 8y ago

Thank you for for clarifying! It's nice to know that you're not being forced out of anywhere by digital gentrification. There is a very reasonable point that this should be enough for any company not addicted to endless, pointless growth. This is, after all, the ideology of a cancer! Customers should be respected, rather than treated as data-generators fit only to be traded upon. You have made this point wisely and well. I think it's worth considering why a business might consider limiting its investments in competing for a pool of low-margin customers of limited size. Historical examples suggest that confining your investments to just this customer pool will often end with your customers being attracted away to other providers who have the resources to produce a superior offering. As a result, what should be a healthy and sustainable mindset of building for rational, aware individual consumers can easily lead to being out-innovated and out-competed. An intelligent reader will note at this point that there is a lot of uncertainty in the previous paragraph. This person is right! There is a great deal of uncertainty at hand, as with all things in markets. With that said, the above scenari is more likely than not, and the expected gains from chasing high-margin customers are generally larger than the expected gains of opting to focus exclusively on low-margin ones in the face of competition. To such services as GitHub, the consumer offering is not a way to collect data to be monetized. Indeed, the experience for single consumers is critical - it shows the key features and accustoms users to the product. A high-quality offering for rational, aware individual consumers is of paramount importance because it is where the real customer funnel starts.