4 ms·
>To explain how much of a driving principle that is for him, he recalled an anecdote from the early days of JetBlue, when an experienced pilot with an enormous
by juped 8y ago
>To explain how much of a driving principle that is for him, he recalled an anecdote from the early days of JetBlue, when an experienced pilot with an enormous amount of flight time under his belt showed up for an interview. “He had 15,000 hours,” Neeleman said, “but when we asked him to tell us about one instance where he’d gone above and beyond, he couldn’t name it. So we didn’t hire him. Why? Because he was a jerk.”
I will never fly this airline, and will strongly reconsider flying JetBlue again, now that I've read this seriously damning admission (in the form of a brag).
- bronco21016 8y agoI don’t follow why it was bad that they didn’t hire this pilot? All pilots, regardless of experience, are held to the same standard when it comes to doing the job of flying the plane. Now, given a pilot with 5,000 hours and a great customer friendly attitude and a pilot with 15,000 hours but a horrible attitude towards the customers, ya know those pesky people who pay the bills and salaries, which would you choose?
- scintill76 8y agoBut why does being unable to tell an anecdote on the spot equate to having a "horrible attitude toward customers"? Maybe just a poor interviewer.